🔒 Data & Privacy

baji24 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data baji24 collects when you use our platform, how we use it, who we share it with, and what rights you have over your own information.

Last Updated: January 2025

How baji24 Keeps Your Data Safe

Six core principles that guide how baji24 handles every piece of personal information you share with us.

End-to-End Encryption

All data transmitted between your device and the baji24 platform is protected by TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text — ever.

Minimal Data Collection

baji24 only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it — if we don't need it, we don't ask for it.

No Data Selling

baji24 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information stays within the baji24 ecosystem and is only shared with partners who directly support your account and transactions.

Access Controls

Access to your personal data within baji24 is restricted on a strict need-to-know basis. Only staff members who require access to perform their job functions can view your account information — and all access is logged and audited.

Your Right to Control

You have the right to access, correct, and request deletion of your personal data held by baji24 at any time. Submit a data request through the support team and we will respond within 30 days — no complicated processes, no runaround.

Marketing Opt-Out

baji24 will only send you promotional communications if you have opted in. You can withdraw your marketing consent at any time from your account settings or by contacting support — and we will stop sending marketing messages within 48 hours.


01 Introduction

This Privacy Policy explains how baji24 — operated at baji24.io — collects, uses, stores, and protects the personal data of players and visitors who use our platform. It applies to all baji24 services, including the website, mobile app, sportsbook, casino, and all promotional activities.

baji24 is committed to handling your personal data responsibly and transparently. We understand that privacy is important to our players in Bangladesh, and we take our obligations seriously. This policy is written in plain language so you can understand exactly what happens to your data — not buried in legal jargon.

By registering on baji24, using our platform, or interacting with our services in any way, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how baji24 handles personal data, please do not use the platform.

Quick Summary: baji24 collects the data needed to run your account and process payments. We don't sell your data. We protect it with encryption. You can request access to or deletion of your data at any time. That's the short version — the full details are below.

02 Data We Collect

baji24 collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from third-party service providers.

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket account numbers, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Automatically via platform access
Usage Data Pages visited, games played, bets placed, session duration Automatically via platform analytics
Communications Data Support chat logs, email correspondence Customer support interactions
Verification Data ID document images, selfie photos KYC identity verification process

Note: baji24 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

baji24 uses your personal data for the following purposes:

  • Account Management: To create, maintain, and manage your baji24 player account, including login authentication and account security.
  • Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Identity Verification: To verify your identity and age as required by our licensing obligations and to prevent underage gambling and fraud.
  • Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
  • Platform Improvement: To analyse how players use baji24 and to improve the performance, features, and user experience of the platform.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the baji24 platform.
  • Legal Compliance: To comply with applicable laws, regulations, and licensing requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
  • Responsible Gaming: To monitor player behaviour for signs of problem gambling and to enforce responsible gaming tools such as deposit limits and self-exclusion.
  • Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive marketing communications from baji24.

Marketing Opt-In: baji24 will never send you unsolicited marketing messages. All promotional communications are sent only to players who have explicitly opted in. You can opt out at any time from your account settings or by contacting support at [email protected].

04 Legal Basis for Processing

baji24 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

  • Contractual Necessity: Processing required to fulfil our contract with you — including operating your account, processing transactions, and providing the baji24 platform services.
  • Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and responsible gaming requirements imposed by our licensing authority.
  • Legitimate Interests: Processing carried out for baji24's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your privacy rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing & Third Parties

baji24 does not sell, rent, or trade your personal data to third parties. However, we do share data with carefully selected third-party service providers who help us operate the baji24 platform. All third-party partners are contractually required to handle your data securely and only for the specific purposes for which it was shared.

Categories of third parties with whom baji24 may share your data include:

  • Payment Processors: bKash, Nagad, and Rocket — to process your deposits and withdrawals securely.
  • Identity Verification Providers: Third-party KYC services used to verify your identity and age as required by our licensing obligations.
  • Game Providers: Licensed casino and sports data providers who supply the games and betting markets available on baji24. These providers may receive anonymised usage data.
  • IT and Security Providers: Cloud hosting, cybersecurity, and fraud detection services that support the technical operation of the baji24 platform.
  • Customer Support Tools: Live chat and ticketing platforms used to manage player support interactions.
  • Regulatory Authorities: Where required by law, baji24 may share data with licensing authorities, law enforcement agencies, or financial intelligence units.

International Transfers: Some of baji24's third-party service providers may be located outside Bangladesh. Where data is transferred internationally, baji24 ensures appropriate safeguards are in place to protect your data in accordance with applicable data protection standards.

06 Cookies & Tracking Technologies

baji24 uses cookies and similar tracking technologies to improve your experience on the platform, analyse usage patterns, and support security functions. A cookie is a small text file stored on your device when you visit a website.

baji24 uses the following types of cookies:

  • Essential Cookies: Required for the baji24 platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Analytics Cookies: Used to understand how players navigate and use the baji24 platform, helping us identify areas for improvement. Data collected is aggregated and anonymised.
  • Preference Cookies: Store your platform preferences such as language settings and display options so you don't have to reset them each visit.
  • Marketing Cookies: Used only if you have consented to receive personalised promotional content. These help baji24 show you relevant offers based on your activity on the platform.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the baji24 platform. For full details on the cookies baji24 uses, refer to our Cookie Policy available on request from [email protected].

07 Data Retention

baji24 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations.

  • Active Accounts: Personal data is retained for the full duration of your baji24 account being active.
  • Closed Accounts: Following account closure, baji24 retains personal data for a minimum of 5 years to comply with AML regulations and licensing requirements.
  • Transaction Records: Financial transaction records are retained for a minimum of 7 years in accordance with financial record-keeping obligations.
  • Support Communications: Customer support records are retained for 3 years after the last interaction.
  • Marketing Data: If you withdraw marketing consent, your data will be removed from marketing lists within 48 hours, though it may be retained in suppression lists to ensure we do not contact you again.

When personal data is no longer required, baji24 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

08 Data Security

baji24 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.

  • TLS Encryption: All data transmitted between your device and baji24 is encrypted using Transport Layer Security (TLS) protocols.
  • Secure Data Storage: Personal data is stored on secure servers with restricted access, protected by firewalls and intrusion detection systems.
  • Access Controls: Internal access to personal data is restricted to authorised staff on a need-to-know basis, with all access logged and regularly audited.
  • Two-Factor Authentication: baji24 supports two-factor authentication (2FA) for player accounts to provide an additional layer of login security.
  • Regular Security Audits: baji24 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.
  • Incident Response: In the event of a data breach that poses a risk to your rights, baji24 will notify affected players and relevant authorities within the timeframes required by applicable law.

Your Role in Security: While baji24 takes every reasonable step to protect your data, you also play a role. Use a strong, unique password for your baji24 account, enable 2FA, and never share your login credentials with anyone. baji24 will never ask for your password via email, chat, or phone.

09 Your Privacy Rights

As a baji24 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the baji24 support team at [email protected] with your request.

Right of Access

Request a copy of all personal data baji24 holds about you. We will provide this within 30 days of your request.

Right to Rectification

Request correction of any inaccurate or incomplete personal data baji24 holds about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.

Right to Restriction

Request that baji24 restricts the processing of your personal data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to baji24 processing your personal data for direct marketing purposes or on the basis of legitimate interests.

Response Time: baji24 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and we will notify you if an extension is required. There is no charge for submitting a data rights request.

10 Children's Privacy

The baji24 platform is strictly for adults aged 18 and above. baji24 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on the platform or provided personal data, we will immediately close the account, delete the data, and return any deposited funds.

If you believe a minor has accessed or registered on baji24, please contact us immediately at [email protected] so we can take prompt action. baji24 uses age verification checks during registration and may request additional proof of age at any time.

11 Policy Updates

baji24 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make significant changes, we will notify registered players via email or a prominent notice on the baji24 platform.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy periodically to stay informed about how baji24 protects your personal data. Your continued use of the baji24 platform after a policy update constitutes your acceptance of the revised terms.

If you have concerns about any changes to this Privacy Policy, please contact the baji24 support team before continuing to use the platform.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how baji24 handles your personal data, please get in touch with our support team:

  • Email: [email protected] — data-related requests are handled within 30 days.
  • Live Chat: Available 24/7 directly from the baji24 website and mobile app.
  • FAQ: Visit the baji24 FAQ page for answers to common privacy questions.

For data rights requests specifically — such as access, rectification, or erasure requests — please email [email protected] with the subject line "Data Rights Request" and include your registered account email address and a description of your request. We will acknowledge receipt within 3 business days and provide a full response within 30 days.

Related Policies: This Privacy Policy should be read alongside the baji24 Terms and Conditions and the Responsible Gaming Policy for a complete picture of your rights and obligations as a baji24 player.


🔐 Your Data Is Safe With Us

Play on baji24 With Confidence

Now that you know how baji24 protects your privacy, create your account and enjoy cricket betting, live casino, and fast bKash payouts — with your data handled responsibly every step of the way.

18+ only. Please gamble responsibly. Responsible Gaming